Privacy Policy
SupportLog is built to help peer support programs coordinate support requests while limiting access to personal information.
Information you provide
When you request help, contact us, or interact with SupportLog, you may provide your name, phone number, email address, program selection, and any other details you choose to share.
How we use it
We use this information to route support requests, coordinate reminder, contact you when needed, and operate the platform for participating peer support programs.
Who can see it
Access is limited to the people who need it to coordinate support. Administrators do not automatically get access to confidential case content.
Messages and notifications
SupportLog may use SMS or email to notify users or requesters about support-related activity. These notifications are designed to avoid unnecessary confidential detail.
Storage and service providers
SupportLog uses cloud infrastructure and service providers to operate the platform, including secure hosting, storage, and messaging services.
Questions
If you have questions about privacy or data handling, contact SupportLog through the Contact page.